Digital Products
Thank you for purchasing our WordPress themes. Please note that due to the nature of digital products, we do not offer returns or exchanges once the purchase is completed. All sales are final.
Refunds
We only issue refunds under the following circumstances:
- Non-Delivery of Product: If you do not receive your purchased theme after payment has been successfully processed.
- Major Defects: If the theme you purchased has significant bugs that make it unusable and our support team is unable to resolve the issue.
- Misrepresentation: If the product description significantly misrepresents the theme.
To request a refund, please contact our support team with your order details and a description of the issue. We aim to review and respond to refund requests within 7 business days.
No Refunds
We do not issue refunds in the following cases:
- You no longer need the theme.
- You found a different theme after purchase.
- You do not have the expertise to use the theme.
- You purchased the theme by mistake.
Support
If you experience any issues with our themes, please reach out to our support team. We are committed to assisting you and ensuring that our products meet your needs.